HomeSASSA Latest News71 000 SRD Grant Applications Rejected By SASSA: Explore the Reasons and...

71 000 SRD Grant Applications Rejected By SASSA: Explore the Reasons and the Appeal Process

71,000 SRD Grant Applications Rejected By SASSA: Explore the Reasons and the Appeal Process – The South African Social Security Agency (SASSA) plays a crucial role in providing financial assistance to vulnerable individuals through grants. One such grant is the Child Support grant, which offers much-needed support to South Africans. However, the recipients of this grant only receive assistance until they reach the age of 18. To address the financial needs of young adults who have aged out of the Child Support grant, SASSA encourages them to apply for the Social Relief of Distress (SRD) grant.

Unfortunately, out of the 71,314 young adults who applied for the SRD grant after aging out of the Child Support grant, their applications were declined. This has caused concern and raised questions about the reasons behind these rejections. In this article, we will delve into the factors that contribute to the rejection of SRD grant applications, as well as the appeal process for those who believe they were wrongly rejected.

Understanding the SRD Grant Application Process

The SRD grant is designed to assist individuals who are facing financial distress. However, not all applicants are eligible to receive this support. When an individual submits an application for the SRD grant, it undergoes a comprehensive evaluation process to determine whether they meet the necessary requirements. SASSA conducts rigorous checks to ensure that only eligible applicants receive the grant, aiming to prevent double-dipping and ensure that the funds reach those who truly need them.

The means test is a crucial component of the SRD grant application process. This test assesses the applicant’s financial situation and determines their eligibility for the grant. One of the primary requirements is that the applicant has no other income or grants, including NSFAS, UIF, and SASSA grants. Additionally, the applicant should have R624 or less in their bank account. These criteria are in place to target the SRD grant towards individuals who are living below the food poverty line and are genuinely in need of financial assistance.

Reasons for SRD Grant Application Rejections

Upon examining the reasons behind the rejection of SRD grant applications, it becomes evident that various factors contribute to the decline. Over 70% of the rejections were due to the identification of an existing income source. SASSA found that these applicants were already receiving some form of income, which rendered them ineligible for the SRD grant.

Let’s explore some of the other reasons for the rejection of SRD grant applications:

  1. Debtor: In some cases, the applicant may have outstanding debt, which could affect their eligibility for the grant. These individuals may need to address their debt situation before reapplying for the SRD grant.
  2. Existing SASSA Grant: Applicants who are already receiving other SASSA grants are not eligible for the SRD grant. This measure ensures that individuals do not receive multiple grants simultaneously.
  3. Government Employee Pension: Individuals who are receiving a government employee pension are not eligible for the SRD grant. This is because they already have a stable source of income through their pension.
  4. Identity Verification Failed: SASSA conducts a thorough identity verification process to prevent fraudulent applications. If an applicant’s identity verification fails, their application will be rejected.
  5. Government Payroll Registered: Applicants who are registered in the government payroll system are not eligible for the SRD grant. This is an additional measure to ensure that only those in genuine need receive the grant.
  6. NSFAS Registered: Individuals who are registered with the National Student Financial Aid Scheme (NSFAS) are not eligible for the SRD grant. This is because NSFAS provides financial assistance to students, and receiving both grants would result in double-dipping.
  7. UIF Registered: Similarly, individuals who are registered with the Unemployment Insurance Fund (UIF) are not eligible for the SRD grant. UIF provides financial support to unemployed individuals, and receiving both grants would lead to duplication of benefits.

These reasons highlight the importance of the means test in determining eligibility for the SRD grant. SASSA aims to ensure that the grant reaches those who are truly in need and prevents misuse of the funds.

The SRD Grant Appeal Process

If an applicant believes that their SRD grant application was wrongly rejected, they have the option to appeal the decision. SASSA provides an accessible and convenient online appeal process through the Independent Tribunal for Social Assistance Appeals (ITSAA). Here’s a step-by-step guide on how to appeal the SRD grant decision:

  1. Visit the ITSAA website.
  2. Enter your identification number.
  3. Provide the cell phone number used during the application process.
  4. Click on “Send Pin.”
  5. Once you receive the pin, enter it and click “Submit.”
  6. Select the month you are appealing for.
  7. Choose the reason for your appeal from the provided options.
  8. Click “Submit” to complete the appeal application.

By following these steps, applicants can initiate the appeal process and provide additional information or clarification to support their case.

Tracking Your SRD Grant Appeal

It is crucial for applicants to stay informed about the status of their appeal. SASSA provides an online platform to track the progress of SRD grant appeals. Here’s how you can track your appeal:

  1. Visit the SASSA Appeals Website.
  2. Enter your ID number.
  3. Provide your telephone number.
  4. Track the progress of your appeal.
  5. Alternatively, you can contact the SASSA Call Centre at 0800 601 011 for assistance. If you have already submitted an appeal, there is no need to submit another or contact the SASSA office.

It is essential to ensure that your contact details are accurate, as the outcome of your appeal will be communicated through a confirmation message via SMS.


The rejection of 71,000 SRD grant applications by SASSA has raised concerns among young adults who aged out of the Child Support grant. While the reasons for rejection may vary, it is crucial to understand the eligibility criteria and the means test that determines the qualification for the grant. By following the appeal process outlined by SASSA, applicants who believe they were wrongly rejected can provide additional information and seek reconsideration. The appeal process aims to ensure fairness and provide an avenue for those who genuinely need financial assistance.

SASSA’s commitment to preventing double-dipping and ensuring that grants reach those who are most in need underscores the importance of a thorough evaluation process. By maintaining transparency and accessibility throughout the appeal process, SASSA strives to address concerns and rectify any incorrect decisions.

Israel Wellington Jeremiah
Israel Wellington Jeremiah
I work to provide access to global experiences to all through educational opportunities like scholarships, training and conferences, fellowships, grants and awards, jobs, internships , learnerships and volunteer programs.