NSFAS New Student Centre Responds to Student Questions
In todays latest NSFAS News – According to NSFAS , their new Student Centre is now open and operating, if you are around Cape Town, then come through and visit them at 4 Christiaan Barnard Street where their dedicated team will assist you with your NSFAS related inquiries. You can also contact NSFAS via their social media platforms or nsfas call centre.
In todays latest NSFAS News, we have collated most of the answers to questions asked by NSFAS students via the new nsfas student centre. Read on …..
Question: When i try to call the call is answered by an automated consultant and it says they are currently not taking any calls.
NSFAS Student centre: We do apologize for the delay’s in getting a call. Please note there is a large number of calls and a waiting period to reach our agents on the line. You may also use our social media platforms to reach us, thanks.
Question: when are you guys attending all the outstanding applications cos my status still stand on “Evaluating” Since last year November.
NSFAS Student centre: Please be advised we can confirm the applications are being attended to at the moment. Please monitor the portal for updates, thanks.
Question: You always tell us to reach u through emails, calls amd private messages but you dont respond to them. My Application is still stucked on evaluation for months now i have uploaded the guardianship documents 3 times. If i am not funded just say so so i can derigester and go home
NSFAS Student centre: Please be advised the awaiting evaluation applications are being attended to. Please continue to monitor the portal for updates.
Question: When are you going to process our applications… its been 5months now stucking on evaluation step.
NSFAS Student centre: Please be advised we can confirm the applications are being attended to. Please continue to monitor the portal for updates, thanks.
Question: My status is still saying “funding eligibility without admission” I’ve registered at UJ already but nothing is happening and I’m on the list for 2022 cycle.
NSFAS Student centre: Please note funded lists are updated on the regular and once we receive the registration data, our records will be updated. Please allow some time.
Question: When are we going to be answered? It’s been a while our statuses hasn’t changed , it’s still on Evaluation . Can you please process it cause we having depression and and classes has already started.
NSFAS Student Centre: Please note awaiting evaluation applications are being attended to. Please continue to allow some time, thanks.
Question: I cannot log into myNSFAS portal..been almost 2 weeks now .
NSFAS Student centre: Have you tried using a different device, if not please do.
Question: When is the opening date for 2023 applications.
NSFAS Student centre :We will advise you when an announcement is made, we do not know when that will be as it still early in the year, thanks.
Question: When are you approving our appeals?
NSFAS Student centre: Please note appeals are being attended to. Please monitor the portal for updates, thanks.
Question: Then if you are not around cape town meaning you wont get help because social media is not doing any justice really,we are stuck with unfinished application.
NSFAS Student Centre: Please note if you are not in and around Cape Town, you may use social media platforms, emails or toll free number to contact us.
Question: Why don’t you guys build an office in every institution how are we supposed to travel to cape town since your call centres are always busy?
NSFAS Student Centre: Please note to also use our social media platforms to make contact with NSFAS.
Question: The SARS that is close to me is always closed so I couldn’t get a ITA34 document, I submitted my IRP5. Will it be a problem?
NSFAS Student Centre: Provided it will declare financial situation, it will be fine.