SA Online Voter Registration Portal – Step by Step Guide
We are here to share a step by step guide on the registration process of the Electoral Commission of South Africa Online Voter Registration Portal.
Welcome to our guide to the new self-registration portal. Your one-stop shop where you can register to vote, or – if you’re already registered – view and update your address, request a special vote, find your correct voting station, and view important election date.
SA Online Voter Registration Portal – Step by Step Guide
Online self-registration – Get ready to register in under two minutes
You will need one of these: A desktop, Laptop, Tablet or Mobile phone
Follow these 6 easy steps
- Get your SA ID card/book ready and go to the link registertovote.elections.org.za
- Enter your personal information: ID number, name and surname, and mobile number
- Insert the One-Time PIN (OTP) sent to your mobile number
- Capture your home address
- Review and acknowledge your information
- Take a photo or upload a scan of your SA ID
Step 1 – Home page http://registertovote.elections.org.za/Welcome
Step 2 – Enter your personal information: ID number, name and surname, and mobile number
(your own mobile number, even if you’re registering from someone else’s device)
Step 3 – Insert the One-Time PIN (OTP) sent to your mobile number .It expires in 15mins
Step 4 – Capture your home address
Option 1: Locate me
The system asks permission to Know your location, followed by setting the Use my current location toggle to ‘On
The address form will then pop-up to allow for further address input
Option 2: Type in your full address, select from dropdown, or click search
The screen will show autofilled entries found with your search
Notes: Addresses that are complete and known
Examples: Town, city or suburb areas
*Tip: If you live in a housing complex, please search with the street name for the entrance to your complex – street names inside complexes are not always mapped by the municipality.
Option 3: Type in your full address, select from dropdown, or click search
The screen will show autofilled entries found with your search
Notes: Addresses that are complete and known
Examples: Town, city or suburb areas
*Tip: If you live in a housing complex, please search with the street name for the entrance to your complex – street names inside complexes are not always mapped by the municipality.
The screen will display the address you have searched for
Option 4: Type in your full address, select from dropdown, or click search
The screen will show a zoomed map of the area you have searched for.
Continue to zoom in, looking for landmarks, your voting station, local community hall, river or nearby main road, for example.
Once you locate your street and house, click on it to select.
Notes: Addresses that cannot be readily populated from a search
Examples: Rural address example
The screen will pop-up a form that allows you to further complete your address
Notes: Make certain of your Ward, and Voting district
Suburb / Zone / Section / Village / Farm name is compulsory
Town / City / Traditional authority name is compulsory
Step 5 – Review and acknowledge your information
Step 6 – Upload a photo or file of your SA ID
Hints – when using the camera
ID Barcode
For both SmartID card or green ID book, take an image of your complete barcode. Make
sure it is not blurry or cut-off.
Good lighting
Ensure you have good lighting
No reflections or shadow covering the ID barcode
Autofocus
Where your camera has autofocus, avoid a blurry image by allowing your mobile camera a
chance to focus completely on your ID document before uploading
Upload your ID file if having trouble with your camera
Having trouble with camera? Use the file upload option to proceed
ID document verification – successful –
An sms will be sent to your mobile number, acknowledging the successful registration application.
ID document verification – not successful
An sms will be sent to your mobile number, notifying you of the unsuccessful registration application
Notes: A reference number will accompany the sms notification
Use the reference number to resubmit your ID document
Have any further questions? Reach the Electoral Commission at:
o Helpline 0800 11 8000
o email [email protected]
o Chat on Facebook or Twitter at @IECSouthAfrica
